FAQ About The Valcarol Missions Escape Room

No, you will never be locked in a room, as we want everyone to be comfortable and enjoy the experience.

Some scenes or stories in some rooms, might be scary to some individuals. However, the intent of The Valcarol Missions is to entertain and not to horrify.

In addition to the clues you will find in the room, our Mission Specialists will always be available to assist you.

You can purchase tickets by tapping, “Book Now!” on our Facebook page or on our website.

No. Once you make your online reservation, the room will close so that no one else can book into your room. You can add more people to your group upon arrival, if needed.

If you are coming with a corporation or a large group that is booking the whole room, you may add participants to the room(s). Talk to an employee for help with this.

Yes, not only can you bring your department in, but we have a corporate package that will help you get the most out of your Escape Room experience. Talk to an employee for help with this.

Up to 48 hours in advance, you may cancel or re-schedule by talking to an employee.

Yes, we would love to schedule your special event or business team-building experience at a time that is convenient for you. Talk to an employee for help with this.

You do not need any particular background knowledge on the subject or theme. Reading the room descriptions and other information on our website, will be helpful.

The Valcarol Missions is great for families, and we encourage groups of all ages to play because different ages notice different things in our puzzles. Children 16 and up do not need to be accompanied by an adult. If you are bringing a young child, be aware of the fact that our escape rooms last an hour and have sound, lighting, and video effects. Reschedules and refunds are allowed 48 hours prior to your arrival and none are given day of.